Refund Policy

At DARVIONEX, we are dedicated to ensuring your complete satisfaction with our products and services. If you are not entirely satisfied with your purchase, we're here to assist you with a straightforward refund process.

Eligibility for Refund

To be eligible for a refund, ensure the following conditions are met:

• The item must be unused and in the same condition that you received it.
• The item must be in the original packaging.
• Your request for a refund must be made within 30 calendar days of purchase.
• A valid proof of purchase is required.

Non-Refundable Items

Certain items or services are non-refundable, including but not limited to:

• Gift cards
• Downloadable software products
• Personalized or custom-made items

Refund Process

To initiate a refund, please contact our customer service team at [email protected] with your order details. Once your request is received and reviewed, we will notify you of the status of your refund.

Processing Time

If approved, we will process your refund. The credit will be applied to your original method of payment within 10 business days.

Contact Us

If you have any questions about our refund policy, please contact us at:

Phone: (123) 456-7890
Email: [email protected]